RentHQ Help

The application question popup window is for adding or editing questions for online applications.

The caption is what is displayed to the user.

The question type determines the way the questions is displayed, or the type of answer expected from the user.

-Text - The most common question type.  The user can enter any text based information.
-Date - The user is expected to enter a date value.  Some modern browsers show a date picker.
-Number - The user is expected to enter a number.  Modern mobile phones display a numeric keypad.
-Checkbox - The user can either tick the checkbox or leave it unticked.
-Label, Heading, Subheading, Subtext - These questions do not have any response necessary from the user, and are instead for display or informational purposes only.
-Blank - These questions do not have any response necessary from the user, and instead display an empty space to the user.  This can be useful for question layout purposes.
-Name, Email, Phone, Mobile - These are special fields and should be used for their intended purposes if possible.  These can only be included once each in the questionnaire.  They are used to automatically populate the tenant details screen when the prospective tenant is converted to a real tenant.
-Property Address - This field is automatically populated with the address of the property they are applying for, if the property is included in the Web Address.  (See also Web Address)
-Yes/No - This is similar to a checkbox, except the user needs to select either a Yes radio button or a No radio button.
-File - This requests the user to upload a file, which is attached to their application

Mandatory - This checkbox forces the user to answer the question before the application can be submitted.  Suggestion - dont make too many questions mandatory, as it can make people less likely to want to complete the application.

Large Screen Width - This is the relative width of the screen this question should take up on a regular screen size such as a computer or laptop or tablet.  This can allow you to have multiple questions on the same line in the questionnaire if the questions are narrow enough.

Mobile Screen Width - Similar to the large screen width, except this is the width on the screen when displayed on a narrow screen such as a mobile phone in normal portrait mode.