RentHQ Help

Functions > Setup > My Account

The My Account screen relates to the account between yourself and RentHQ.

The account status is set automatically, and can be either open, suspended or closed.  It can be suspended if an account is left outstanding for more than 20 days.  Payment of the account will automatically change the status back again.

The Account Name, Start Date and Currency are all set when the account is first opened can can not be changed.

The property count is calculated automatically.  The total monthly fee is based on this property count.

The email address is the address used for communications from RentHQ to yourself.  This was set when the account was opened, but can be changed.

The account balance is the sum of all outstanding invoices.

The transaction list provides a list of all invoices and payment receipts.  Invoices and receipts can be printed via this screen.